Be My Guest Teacher's Book: English for the Hotel Industry

Be My Guest Teacher's Book: English for the Hotel Industry
Francis O'Hara (Auteur)

Acheter neuf : EUR 18,03 (as of 12/26/2012 07:58 PST)
13 neuf & d'occasion a partir de EUR 14,20 (as of 12/26/2012 07:58 PST)

(Consultez la liste Meilleures ventes Hospitality, Travel & Tourism pour des informations officielles sur le classement actuel de ce produit.)

Description du produit

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.